The below table shows a setup for stateful connections to Vidyo.io.

With Vidyo.io, the connection will be initiated from the client/endpoint side. This means that in most network environments, Vidyo.io applications will work without requiring the network team to modify the configuration. Keep in mind, however, that in some environments which are more restrictive outbound, this information may be needed to control and to perform changes that allow Vidyo.io to work.

Scroll down to find your Vidyo.io environment.

Vidyo.io Ports are listed at the end of this article.

 

Vidyo.io (prod.vidyo.io)

Production Subnets (Current)

35.190.112.0/27

35.192.192.0/25

35.203.232.0/27

35.227.0.0/26

35.227.128.0/24

35.230.240.0/26

35.234.160.0/26

35.234.176.0/25

35.234.192.0/26

35.234.208.0/28

35.234.224.0/27

35.234.240.0/26

35.235.0.0/28

35.235.32.0/26

35.235.48.0/27

35.243.0.64/26

35.243.8.0/26

 

Added (Oct-2018) [included in current list above]

35.203.232.0/27

35.243.0.64/26

 

 

Added (Nov-2018) [included in current list above]

35.243.8.0/26

 

 

 

Deprecated (Sept-2018)

173.231.176.206/32

206.191.153.80/32

206.191.153.81/32

 

Vidyo.io Staging Subnets (Current)

35.190.112.32/28
35.192.192.192/27
35.203.232.32/28
35.227.0.64/27
35.227.129.192/26
35.230.240.64/26

35.234.160.64/27
35.234.176.192/26
35.234.192.128/27
35.234.208.16/28
35.234.224.64/28
35.234.240.64/27

 

35.235.0.16/28
35.235.32.64/26
35.235.48.32/28
35.243.0.32/27
35.243.8.64/27

 

 

 

Vidyo.io EU (eu.prod.vidyo.io)

Production Subnets (Current)

35.203.232.0/27

35.234.160.0/26

35.235.32.0/26

Added (Oct-2018) [included in current list above]

35.203.232.0/27

 

 

Deprecated (Sept-2018)

35.157.45.253/32

 

52.59.162.158/32

 

 

For all Vidyo.io environments: 

Please note we host clients on AWS CDN which does not guarantee static IPs.  AWS subnets can be found here

https://docs.aws.amazon.com/general/latest/gr/aws-ip-ranges.html

 

 

Ports

443 TCP/UDP HTTPS

50,000-53,000

60,000-61,000

UDP

UDP

Media

Media (WebRTC only)

  • Media ports are negotiated between the endpoint and the Vidyo.io servers.
  • Some firewalls may misclassify the media traffic and apply a UDP default timeout. In these cases, calls will always drop at exactly the same time. To avoid call timeouts, change the default (0:02:00 – 2 minutes) to a time that is longer than the longest potential call.

 

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    naor yadai

    Hi!

    Do we need to open all the ports listed on this page (50000-65535)?

    Can we open part of the list? If so, what ports are more important from the others?

    Thanks!

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    Sreekanth Mekala

    Hi, It would be helpful to know if all ports listed on this page (50000-65535) needs to open?

    Thanks

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